Training in safe food handling is essential for any food business and anyone who undertakes or supervises food handling operations. Training can help to ensure you meet your legal obligations under the Food Safety Standards and serve food that is free of hygiene hazards and safe for your customers to consume.

We offer three levels of food handling courses:

Nationally Recognised Course – Food Handlers Certificate Course

This is the official nationally recognised course that meets the requirements of the ‘SITXFSA001 – Use hygienic practices for food safety’ competency from the Service Industries Skills Council. The Food Handlers Certificate course is delivered by Urban E-Learning Pty Ltd (RTO #31973) and is recognised throughout Australia. This course may also be known as: Food Handlers Certificate; Food Safety Certificate; Workplace Hygiene Certificate, or Food Hygiene Certificate. You should complete this course if you are in a high-risk role in a food business (e.g. owner, chef, cook, kitchen hand, catering staff etc.)

On completion of the course, you will receive a Nationally Recognised Statement of Attainment, accepted in all food handling hospitality and retail industries. This Statement of Attainment will give you a credit towards completion of 46 qualifications such as a Diploma of Hospitality, a Certificate IV in Tourism and a Certificate II in Retail Fast Food. Refer to our FAQs for a full list of the qualifications.
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Basic awareness training – Basic Food Handling Course

This course is not nationally recognised. You should complete this course if you require an introduction to food safety in the hospitality and retail industries but do not require a nationally recognised Statement of Attainment for SITXFSA001 – Use hygienic practices for food safety. This basic awareness training course uses the course content from our nationally recognised “Food Handling Certificate Course” (SITXFSA001 – Use hygienic practices for food safety) but with basic quiz-based assessment only. On completion of this course, you will receive a Certificate of Completion only – not a Statement of Attainment.

Introductory awareness training – Introduction to Food Handling

This course is not nationally recognised. You should complete this course if you only require a very general introduction to food safety in the hospitality and retail industries, and do not need to understand the details of how to control and eliminate food hazards in the workplace. On completion of the course, you will receive a Certificate of Completion.
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Would you like the training delivered onsite at your organisation?

We have qualified trainers that can deliver this course onsite at your organisation. Please contact us for pricing options for face to face onsite delivery.

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What Our Clients Say About Us

Urban E Learning
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S S 41S S 41
01:43 14 Jul 22
Fantastic service, excellent communication by Lydia every step of the way. I would highly recommend this company without hesitation.
Smiling AssassinSmiling Assassin
01:16 18 May 22
Lovely staff and didn't try to rush. Helped make the phone call not stressful
Mai Anh NguyenMai Anh Nguyen
08:58 03 May 22
Friendly, fast and helpful support from trainers and staff when needed! Plus various courses to choose from with very easy, flexible yet professional online module to follow. Highly recommend!
Anita HansenAnita Hansen
03:04 04 Jan 22
Great course, thorough and detailed content.
captainbat100captainbat100
01:18 25 Oct 21
This is one of the best sites to do RSA on - highly recommend
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Nationally Recognised and Awareness Options


We offer nationally recognised and awareness course options

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